1. User Eligibility

To use this website, you must be at least 18 years of age and legally capable of entering into a contract under the Indian Contract Act, 1872. If you are under 18, you may only browse or purchase under the direct supervision of a parent or legal guardian who agrees to be bound by these terms.

2. Account Responsibility & Security

While certain features may require account registration, you are solely responsible for maintaining the confidentiality of your login credentials.

• You agree to accept responsibility for all activities occurring under your account.
• You must notify Nirmalam immediately of any unauthorized account use.
• Nirmalam is not liable for any loss or damage resulting from your failure to protect your password.

3. Pricing and Payment Terms

• Currency : All transactions are processed in Indian Rupees (INR).
• Costs : Listed prices do not include shipping and delivery fees unless explicitly stated. These will be added at checkout.
• Price Adjustments : We reserve the right to modify prices at any time due to market fluctuations in raw material prices, tax changes, transportation, labour cost, or errors. However, the price charged for an order already placed and confirmed will not change.
• Errors : In the event of a pricing or description error, we will notify you before shipping. You will have the option to confirm the order at the correct price or cancel it.
• Payments : All payments are final, unconditional, and must be completed through our designated payment channels.

4. Code of Conduct

Users are granted a limited license to access the site for personal use. You agree not to:

• Duplicate, sell, or exploit any portion of the website or its content for commercial purposes without our written consent.
• Upload or distribute content that is unlawful, defamatory, harassing, or infringes upon the intellectual property rights of others.
• Attempt to decompile or reverse-engineer any software contained on the website.

5. User Reviews and Feedback

By posting comments, reviews, or suggestions on our website, you grant Nirmalam a perpetual, royalty-free, and irrevocable right to use, reproduce, modify, and distribute that content across any media.

• Permissions : You agree that we may use the name submitted with your feedback.
• Content Standards : You represent that your comments do not violate any third-party rights (copyright, privacy, etc.) and do not contain unlawful, abusive, or obscene material. Nirmalam reserves the right to remove any content at its discretion.

6. Policy Modifications

Nirmalam reserves the right to update or modify these Terms of Service at any time without prior individual notice.

• Changes become effective immediately upon being posted on the website.
• It is your responsibility to review this page periodically. Continued use of the site following any changes constitutes your acceptance of the revised terms.

7. Indemnification

You agree to indemnify, defend, and hold harmless Nirmalam, its affiliates, officers, and employees from any claims, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the website.
• Your violation of these Terms of Service.
• Your infringement of any third-party intellectual property or privacy rights.

8. Termination of Access

We reserve the right to suspend or terminate your access to the website immediately and without notice if we determine you have breached these terms.

• Upon termination, you must cease all use of the site and destroy any materials downloaded from it.
• Termination does not waive your obligation to pay for any products already purchased.

 9. Intellectual Property & Infringement

All content on this website—including logos, text, graphics, software, and product images—is the exclusive property of Nirmalam or its licensors.

• Limited License : You are granted a restricted license for personal, non-commercial use only.
• Restrictions : You may not copy, distribute, sell, or create derivative works from our intellectual property without express written authorization. Accessing the site does not grant you any ownership or licensing rights.

10. Reference to Refund Policy

Your purchase is governed by our detailed Refund Policy. By using our services, you acknowledge that you have read and agreed to the specific conditions for returns, cancellations, and damaged goods outlined therein.